Senior Operations Consultant – Life, Annuity & Group Benefits

Role Overview

• Lead the development and execution of customer service initiatives
• Drive project success through senior client interactions
• Innovate and improve processes to maintain operational excellence
• Build trust with teams and stakeholders through transparent communication
• Motivate and coach teams to address and resolve complex issues
• Apply strategic thinking to deliver impactful results
• Maintain a focus on achieving top-quality outcomes
• Foster a collaborative and inclusive team environment

Requirements

• Bachelor's Degree
• 7 years of combined experience in Consulting and the Insurance industry
• Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred
• Proven success in operationalizing business strategies
• Proficiency in transforming chain functions
• Client relationship and network building skills
• Experience in quantitative and qualitative benchmarking
• Ability to manage complex business initiatives
• Proficiency in insurance technology and analytics
• Leadership and team-building abilities

Benefits

• medical
• dental
• vision
• 401k
• holiday pay
• vacation
• personal and family sick leave
• annual discretionary bonus