Enterprise Account Manager

Role Overview

• manage 25–35 enterprise accounts, driving ARR growth through renewals, upsells, and cross-sells
• manage revenue targets, forecasts, and commercial outcomes for a named portfolio of enterprise accounts
• achieve or exceed ARR growth targets through renewals, upsells, and cross-sell initiatives
• lead renewal and expansion negotiations, ensuring timely, value-driven outcomes
• identify whitespace, new buying centers, and expansion paths across departments and entities
• develop and maintain detailed account plans outlining growth strategy, revenue targets, stakeholders, and risk areas
• build trusted relationships with senior and executive stakeholders; operate as a strategic commercial advisor
• maintain executive-level alignment on value realization, roadmap relevance, and long-term partnership
• drive cross-sell and upsell opportunities aligned to customer maturity, adoption signals, and business priorities
• partner with CSMs to translate adoption insights into commercial expansion motions
• collaborate with Marketing and Product to tailor solutions, narratives, and offers to customer needs
• support complex deal structuring and value articulation for enterprise buying committees
• partner with Customer Success Managers to align commercial strategy with customer outcomes and success plans
• work closely with Technical Account Managers to remove technical friction and de-risk renewals and expansions
• collaborate with Product and Marketing to influence messaging, packaging, and roadmap feedback from enterprise customers
• contribute to team playbooks, best practices, forecasting discipline, and knowledge sharing.

Requirements

• 5+ years of enterprise account management or strategic sales experience in SaaS or enterprise technology
• proven track record of driving expansion and cross-sell within large, complex enterprise accounts (including $1B+ organizations)
• strong consultative, value-based selling and stakeholder management skills
• experience navigating multi-stakeholder, multi-product, and long sales cycles
• ability to analyze account data, prioritize high-potential opportunities, and execute against growth plans
• excellent communication, negotiation, and executive-level presentation skills
• experience managing tiered portfolios with clear account segmentation
• experience selling into risk, compliance, ESG, legal, or regulated enterprise environments is a plus
• familiarity with enterprise SaaS pricing, contract structures, and renewal mechanics
• experience in PE-backed or high-growth environments with strong forecast and KPI discipline.

Benefits

• competitive base salary
• performance-based compensation directly aligned with your results