Serve as a primary point of contact for vendors: manage bids, answer inquiries, and provide timely feedback.
Consolidate vendor bids and prepare accurate fieldwork cost estimates for market research proposals.
Act as a communication bridge between internal project teams and external vendors to ensure seamless execution.
Support the Operations Director and Senior Field Director in overseeing data collection and fieldwork quality.
Track and maintain proposal status (Open/Won/Lost) for both qualitative and quantitative teams.
Research and identify potential international partners; negotiate costs and pricing for global projects.
Monitor project timelines and budgets to ensure adherence and successful delivery.
Respond to client and internal inquiries with professionalism and accuracy.
Verify invoices against bids and project data; maintain organized and accurate records.
Coordinate logistics, including packing, shipping, and programming devices/products for research studies.
Draft study instructions and documentation; conduct training sessions with field vendors and validate respondent data for accuracy.

Bachelor’s degree required; concentration in Marketing or Market Research preferred.
Minimum 1 year of relevant experience; prior market research experience is a plus.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Exceptional written and verbal communication skills.
Strong organizational skills with keen attention to detail.
Ability to manage multiple priorities and meet deadlines independently.

Operations Associate

Key skills