The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives
Provides the best possible service and support to customers through mediums such as web and email.
Processes customer orders, quotes and other information by entering into company systems.
Researches and expedites customer requests.
Supports the local Customer Service team, and provides support for other teams when needed.

Initial experience in customer service or support is advantageous.
Desire and ability to interact directly with customers and carry out correspondence in a professional and courteous manner.
Very good Lithuanian and English skills, written and verbal; additional European languages would be a plus.
Profound MS Office skills, experience with an ERP system would be helpful.
Ability to work under deadlines and interact with people at all levels.

A modern, central office space
Permanent employment contract
25 days of annual leave increasing with seniority
Special Leave allowance for doctor appointments
Health insurance
A wide range of training and development opportunities through our Mouser University
Employee referral bonus program
Complimentary fruit and beverages at the workplace
Regular staff events

Customer Service Assistant

Key skills