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Technical Support Specialist at Ship.Cars | JobVerse
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Technical Support Specialist
Ship.Cars
Remote
Website
LinkedIn
Technical Support Specialist
Bulgaria
Full Time
3 weeks ago
Apply Now
About this role
Role Overview
Support customers via phone, email & chat
Help users understand and get the most out of our platform
Troubleshoot issues and find fast, effective solutions
Work with business clients (including managers & executives)
Promote smarter, automated ways of working
Occasionally reach out to leads and present product benefits
Handle complex support cases and work cross-functionally with product and engineering to drive solutions and improvements
Requirements
Speak & write English fluently
Have 2+ years of call center/support experience
Communicate clearly and confidently
Are proactive, organized, and detail-oriented
Enjoy solving problems and working with tech
Can handle multiple tasks in a fast-paced environment
Are open to working US shifts (CST)
Benefits
Health insurance
Food vouchers & sports card (50% covered)
24+ days paid leave (growing annually)
Training budget, seminars & team events
Referral bonuses & team activities
Modern office & supportive team environment
Apply Now
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