Generate actionable user insights that inform product roadmap decisions across products.
Collaborate with designers, PMs, engineers, and product ops on research problems.
Conduct research to drive insights and solutions for solving a problem.
Demonstrate and teach other designers and/or PMs how and when to conduct research using appropriate methods.

Fully proficient in research methodologies and able to lead research initiatives.
Comfortable designing ways to understand large and ambiguous problem spaces.
Experience in collaborating with designers, PMs, engineers, and product ops on research problems.
Familiarity with validating hypotheses and analyzing data to identify patterns or trends.
Expected to propagate research practices to other government agencies.
Proficiency in generating actionable user insights to inform product roadmap decisions.

Ownership and Autonomy — Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.
Rapid Prototyping — We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.
Flexibility — We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.
Continuous Learning — Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.
Mission-Driven — Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.

Senior UX Researcher – 6 month contract

Key skills