Responsible for all aspects of the donor center when the Center Manager is not present.
Collaborates with Training and Quality staff to ensure that training and quality goals are met.
Monitors and evaluates operations.
Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements.
Makes critical decisions for the modifications of action plans.
Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure.
Actively delegates, monitors, and holds responsible the operations supervisors for their performance.
Directs and supervises employees. This includes creating and managing work schedules.
Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises.
Develop and implement active donor recruitment advertising campaigns to improve production levels.

Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
Typically requires 3+ years of related experience in clinical or general business experience.
Supervisory experience preferred.
Experience in a medical and/or cGMP regulated environment preferred.
Experience with plasma or whole blood preferred.
Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities.
Ability to understand and assess FDA regulations.
Ability to maintain adequate levels of plasma collection and adhere to quality standards.
Ability to motivate staff to achieve established goals and standards.

Plasma Center Operations Manager

Key skills