Revenue Operations Analyst – 12 Month Contract

Role Overview

• Manage and execute data updates across Salesforce using Data Loader (Leads, Opportunities, Accounts, Contacts, custom objects) Maintain data integrity, perform data hygiene, and support data migration efforts
• Execute opportunity splits, leakage/reverse leakage tracking, and billing-related object creation
• Support Billing Automation Project by creating and maintaining billing-related objects (e.g., invoiced customers, uplift objects) · Own order management workflows and ensure accurate system updates tied to invoicing and bookings
• Partner with RevOps leadership to improve billing processes and operational efficiency
• Build and maintain Salesforce reports and dashboards based on prioritized business needs
• Fulfill ad hoc reporting and Smartsheet requests independently
• Support data visualization and reporting needs for pipeline and operational insights
• Own Smartsheet workflows, including building, maintaining, and fulfilling incoming requests
• Manage Gong-related support requests, troubleshooting, and stakeholder communication
• Provide operational support for marketing workflows (e.g., nurture status, Marketo-related processes)
• Develop and maintain SOP documentation for key processes and systems
• Support enablement efforts, including training delivery for new tools and process rollouts
• Partner with stakeholders to ensure adoption of new workflows and operational best practices
• Support Pipeline Council activities (reporting, dashboarding, data preparation)
• Assist with Salesforce enhancements and process implementations as needed
• Contribute to continuous improvement initiatives across RevOps

Requirements

• Intermediate proficiency in Salesforce (reporting, dashboards, object management)
• Experience using Salesforce Data Loader for bulk data operations
• Strong Excel skills (data manipulation, analysis, reporting)
• Experience managing operational workflows and data processes
• Strong attention to detail and data accuracy
• Ability to work independently and manage multiple requests in a fast-paced environment
• Experience documenting processes and maintaining SOPs
• Experience with Smartsheet (workflow creation and management)
• Familiarity with Gong (user support and troubleshooting)
• Exposure to Marketo and marketing operations workflows
• Experience with LeanData (routing, matching, data management)

Benefits

• 4% per hour in lieu of benefits