Understand the situation and challenge assumptions.
Observe customers while they carry out their operations.
Avoid workshops where the client only describes their "theoretical" needs.
Meetings come afterward: to validate your diagnosis and identify blind spots in your analysis.
Ask the questions no one has asked yet.
Why does this process exist?
Do we really need it?
The best solution is often the one you remove.
Translate the fuzziness in customers' minds into a clear problem.
Then translate that problem into a simple solution.
Design: map how data flows between systems and why those flows exist.
Produce clear specifications that both the technical team and the client understand.
Anticipate possible scenarios and determine which ones deserve coverage and which are not worth the added complexity.

Master's degree in engineering (EPFL, ETH, Grandes Écoles...), business informatics, or a similarly highly analytical background.
Entrepreneurial experience (e.g., Junior-Enterprise, personal tech project) is a major plus.
Early-career (0–3 years) with an outsized impact relative to your level of experience.
Ability to code or script (the specific language is secondary; logical thinking is key).
Fluent in French and English.

Direct access to the founders: you will work with the CPO and CEO on a daily basis.
Career accelerator, not a temporary role.
Real autonomy: you’ll be given a scope of responsibility and trusted to deliver.
Accelerated learning: within the first year you'll lead complex integrations and advise company leaders.
Immediate impact: your decisions will directly influence customer satisfaction and company growth.
Free rein on tools: AI subscriptions, software, equipment—if it makes you more effective, it’s approved.
Flexible remote work: 1 day per week in Geneva, the rest wherever you choose.

Business Analyst – Startup SaaS

Key skills