Manage and grow a portfolio of medium to large clients by building strong relationships, driving engagement and utilisation, and identifying opportunities for retention, renewal, and account expansion
Partner closely with internal teams to ensure service quality, deliver strategic account plans, and achieve sales and profitability targets across the client lifecycle
Own and manage a portfolio of client accounts, driving retention and profitable growth
Build strong client relationships through regular engagement and business reviews
Identify and deliver renewal, extension and cross-sell opportunities
Develop and execute account plans aligned to client needs
Collaborate with internal teams to ensure high-quality service delivery
Monitor account performance, utilisation and commercial outcomes

2+ years’ experience in account management in a B2B setting
Experience in the service industry particularly within professional, managed or business services is desirable
Proven success meeting or exceeding retention and growth targets
Strong commercial acumen and value based selling capability
Confident communicator with excellent stakeholder management skills
Proactive, organised and customer focused
Bachelor’s degree (or equivalent) preferred
Hold full working rights in Australia

Opportunities to expand your career regionally and internationally within a multinational company with consistent growth
Ongoing training and development opportunities
Enjoy rewards for your contributions, including service awards
Option to purchase additional annual leave

Account Manager

Key skills