Patient Account Associate – Special Programs, Vendors

Role Overview

• Record or generate revenue by gathering and processing information that impacts the patient revenue process.
• Initiate and develop relationships with customers to gather and process information or resolve issues.
• Operate general office equipment and generate letters, spreadsheets, and data entries.
• Work independently while being accountable for individual work activities.

Requirements

• Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
• Two years of experience working in hospital access, physician office, or billing and collections or an equivalent combination of relevant education and/or experience.

Benefits

• Proven track record of success in a similar role, with the ability to gather and process information effectively.
• Excellent verbal and written communication skills, with the ability to analyze complex data and perform multiple tasks.
• Must have the ability to develop and maintain professional relationships with patients, physicians, and co-workers.
• Knowledge of healthcare business processes and medical billing codes is preferred.
• Familiarity with various payer requirements and the revenue cycle management process is an asset.