Shape the Future of Experience: partner with the VP of Product, Commerce to define the strategic vision of all commerce-related products (DTC, B2B, and Membership)
Set Vision and Policy: develop and implement organizational policies and processes focused on driving efficiency, clarity, and ongoing optimizations across several cross-functional teams
Nurture a high-performing, high output team: coach and mentor the product design team to cultivate a center of excellence, including leveraging data (quant and qual) to inform design, establish principles focused on massive scale and international reach, continually optimize and launch new A/B experiments, etc. Hire exceptional talent for new roles
Cross-Functional Leadership: partner with Product, Engineering, Marketing, Partnerships and other executive stakeholders to craft integrated, end-to-end experiences
Drive Innovation: lead the exploration of emerging technologies—especially AI-powered, contextual, and agentic interaction models—setting the direction for how these technologies shape the future of digital health

10 years + of leadership experience overseeing product design (UX/UI) teams in global organizations
Extensive eCommerce/DTC web experience for brands with international reach
A portfolio that demonstrates excellence in both UI and UX across industries, with evidence of innovation and impact at scale
Strong practice of leveraging data (quantitative and qualitative) to inform and optimize product design; experience conducting user research
Deep expertise in setting and implementing design strategy, policies, and standards at an enterprise level
Exceptional executive communication, storytelling, and presentation skills, with the ability to influence cross-functional and executive stakeholders
Proven success leading distributed, cross-cultural teams and managing operations across multiple geographies
Demonstrated knowledge and experience in designing AI-powered and personalization experiences, and related enabling technologies
Mastery of Figma and design systems, as well as prototyping tools
A solid understanding of web technologies and responsive design principles
The ability to navigate ambiguity, manage multiple projects and meet deadlines in a fast-paced environment

Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An ŌURA Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave

Director of Product Design, Commerce

Key skills