Director of Product Design, Commerce

ŌURA is a company dedicated to empowering individuals to understand and improve their health through innovative products. They are seeking a visionary Director of Product Design, Commerce to lead user-facing experiences and oversee the internal product design team, focusing on enhancing commerce-related products and driving business objectives.

Responsibilities:

• Shape the Future of Experience: partner with the VP of Product, Commerce to define the strategic vision of all commerce-related products (DTC, B2B, and Membership). Provide ‘blue sky’ visioning and innovative new ideas to continually advance the user experience, while also delivering on business objectives
• Set Vision and Policy: develop and implement organizational policies and processes focused on driving efficiency, clarity, and ongoing optimizations across several cross-functional teams
• Nurture a high-performing, high output team: coach and mentor the product design team to cultivate a center of excellence, including leveraging data (quant and qual) to inform design, establish principles focused on massive scale and international reach, continually optimize and launch new A/B experiments, etc. Hire exceptional talent for new roles
• Cross-Functional Leadership: partner with Product, Engineering, Marketing, Partnerships and other executive stakeholders to craft integrated, end-to-end experiences
• Drive Innovation: lead the exploration of emerging technologies—especially AI-powered, contextual, and agentic interaction models—setting the direction for how these technologies shape the future of digital health

Requirements:

• 10 years + of leadership experience overseeing product design (UX/UI) teams in global organizations
• Extensive eCommerce/DTC web experience for brands with international reach
• A portfolio that demonstrates excellence in both UI and UX across industries, with evidence of innovation and impact at scale
• Strong practice of leveraging data (quantitative and qualitative) to inform and optimize product design; experience conducting user research
• Deep expertise in setting and implementing design strategy, policies, and standards at an enterprise level
• Exceptional executive communication, storytelling, and presentation skills, with the ability to influence cross-functional and executive stakeholders
• Proven success leading distributed, cross-cultural teams and managing operations across multiple geographies
• Demonstrated knowledge and experience in designing AI-powered and personalization experiences, and related enabling technologies
• Mastery of Figma and design systems, as well as prototyping tools
• A solid understanding of web technologies and responsive design principles
• The ability to navigate ambiguity, manage multiple projects and meet deadlines in a fast-paced environment