Accounts Receivable Representative – Professional Billing, CBO Credits and Refunds

Role Overview

• Support the Central Billing Office
• Work closely with billing supervisors and specialists, practice managers, and others to ensure optimal revenue cycle efficiency and patient satisfaction
• Play a crucial role in the efficient and effective financial operations of the hospital
• Demonstrate outstanding communication skills and superior multitasking abilities
• Showcase knowledge of CMS and other insurance carrier guidelines, CPT, ICD-10, and modifiers
• Handle claim corrections and appeals

Requirements

• High School Diploma or GED
• Working knowledge of CMS 1500 forms
• Exceptional communication skills – verbal and written
• Knowledge of insurance websites (verifying eligibility, benefits, claim status, processing corrected claims, appeals online when applicable)
• Working knowledge of revenue cycle process; Patient registration, billing, denial tracking/resolution, accounts receivable, local/state/federal regulations, medical terminology, and payer contract familiarity
• Computer and systems competency in the following areas: working knowledge of health systems and interfaces, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and electronic health records
• Working knowledge of EPIC
• Three (3) + years of experience in revenue cycle operations
• Three (3) + years of working PB experience

Benefits

• Comprehensive and competitive benefits that support you and your family in every aspect of life