Assist Tech Lead and Senior Designer with (graphic) design tasks including document generation using Adobe Suite & Microsoft Office, and asset filing.
Source and coordinate branded merchandise for clients in collaboration with the Senior Designer:
Communicate with Chinese suppliers (written and verbal Mandarin)
Manage orders, shipment tracking, and quality control, including maintaining inventory records, lead times, and cost tracking
Identify and resolve logistics issues proactively
Supporting Tech Lead to build out and improve AI-assisted workflows
Update and maintain CRM data and records on Monday.com
Desktop research encompassing media, events, conferences, and key contacts
Manage speaker bureau communications, onboarding, and awards tracking/submissions
General administration including:
Schedule and manage social content (LinkedIn, Instagram)
Event & travel coordination support
Provide ad hoc support as needs evolve within the team

Highly organized with strong follow-through and attention to detail as it relates to design & implementing style guides
Language:
English: Fluent, clear and professional written & spoken
Mandarin: Working written & spoken
Hands-on experience using AI tools (e.g., ChatGPT or similar) in a work setting
Proficient in common digital tools such as Adobe Suite, Microsoft Office, Monday.com, Slack, Zoom, Dropbox, and Typeform
Proactive and able to anticipate needs without close supervision
Comfortable working in a fast-paced, evolving environment
Ideal to have:
Design qualifications and an eye for beauty
Experience with Chinese e-commerce platforms (e.g., Taobao)
Exposure to startup or fast-growth environments
Background in freight forwarding or international logistics

Operations Lead

Key skills