About this role
Role Overview
- Manage client accounts and products
- Provide first line support for client inquiries
- Assist with transactions and connect clients to appropriate teams
- Promote mobile banking applications to clients
- Support clients in reaching their financial goals
Requirements
- Experience in client engagement
- Good problem-solving skills
- Knowledge of financial services products
- Ability to leverage technology for client support
- Flexibility to work evenings and weekends
- Willingness to work at multiple banking centres within a reasonable travel distance
Benefits
- Competitive compensation
- Banking benefit*
- Wellbeing support
- Employee assistance programs
- MomentMakers, our social, points-based recognition program