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Fraud Strategy Engagement Manager at EXL | JobVerse
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Fraud Strategy Engagement Manager
EXL
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LinkedIn
Fraud Strategy Engagement Manager
San Francisco, California, United States of America
Full Time
1 week ago
No Visa Sponsorship
Apply Now
Key skills
C
Leadership
A/B Testing
Communication
Problem Solving
About this role
Role Overview
Serve as main client contact, engaging with C‑level and senior stakeholders.**
Track fraud trends and funnels; refine rules/models to balance loss, approvals, and customer experience.**
Assess strategy performance (detection rate, false positives, manual review, referral) and recommend improvements.**
Monitor emerging typologies (ATO, first‑party, synthetic ID, mule/merchant) and adjust controls proactively.**
Own test‑and‑learn: design champion–challenger tests; measure lift; codify winners.**
Oversee decisioning implementation on fraud platforms; ensure audit/controls and documentation.**
Align with Operations on case workflows, dispute/chargeback processes, and agent playbooks.**
Lead and plan analytical projects with offshore teams for smooth execution.
Requirements
At least 7 years of experience in Marketing Data Science, along with in consulting, solution design and client management
Unsecured lending experience with Banks / FinTechs
Experience with fraud platforms (e.g., Actimize/FICO/SAS) and feature engineering from digital/device/behavioral data
Hands‑on with rules design, model usage, segmentation, and A/B testing.
Understanding of KYC/IDV, dispute/chargeback flows, and control/audit needs
Demonstrable leadership ability, superior problem solving and people management skills
Excellent communication, presentation and story building skills in a consulting setup
Apply Now
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