Fraud Strategy Engagement Manager

Role Overview

• Serve as main client contact, engaging with C‑level and senior stakeholders.**
• Track fraud trends and funnels; refine rules/models to balance loss, approvals, and customer experience.**
• Assess strategy performance (detection rate, false positives, manual review, referral) and recommend improvements.**
• Monitor emerging typologies (ATO, first‑party, synthetic ID, mule/merchant) and adjust controls proactively.**
• Own test‑and‑learn: design champion–challenger tests; measure lift; codify winners.**
• Oversee decisioning implementation on fraud platforms; ensure audit/controls and documentation.**
• Align with Operations on case workflows, dispute/chargeback processes, and agent playbooks.**
• Lead and plan analytical projects with offshore teams for smooth execution.

Requirements

• At least 7 years of experience in Marketing Data Science, along with in consulting, solution design and client management
• Unsecured lending experience with Banks / FinTechs
• Experience with fraud platforms (e.g., Actimize/FICO/SAS) and feature engineering from digital/device/behavioral data
• Hands‑on with rules design, model usage, segmentation, and A/B testing.
• Understanding of KYC/IDV, dispute/chargeback flows, and control/audit needs
• Demonstrable leadership ability, superior problem solving and people management skills
• Excellent communication, presentation and story building skills in a consulting setup