The Client CTO has a deep understanding of the client’s key IT and business challenges, focus areas and business objectives, and is able to specify business value from the client’s perspective.
This role requires an intimate understanding of the customer behaviors, drivers and values through data analytics, qualitative means, living the client’s life, plus virtual social interactions.
Works with individual teams and Global Delivery and Capability Leads to identify opportunities, deliver the contracted services and change projects.
The goal is to improve performance, generate and demonstrate greater value and consistently contribute to driving up client satisfaction and its measurement as a key account metric.
As our clients look towards a digital future, the main objective and responsibility of the Client CTO will be to help our customers, on that journey.
Has an open-minded hands-on mentality, working as transparently as possible always considering possible application scenarios and use cases while planning innovations and considering future technologies.
Is responsible for taking a leadership role in Strategic Business Planning, Service Excellence and Improvement and Applied Innovation Programs, whilst ensuring improved Governance maturity.
Focus on the overall strategy with the Client and the account leadership team to define and develop the IT strategic roadmap within the scope of services contracted.
Requirements
Fluent English language skills with experience in English language IT Service Delivery or Presales
Experience as technical lead for a major technology implementation or technical project / program
Bachelor’s degree in a technology related field or equivalent experience.
Consultative selling knowledge/experience
Ability to understand specific client business operations, strategies, objectives, and needs. Translating these into requirements and the basis for compelling solutions.
Depth of experience as an IT Architect
Sound experience in working with large IT Infrastructure service delivery.
Driven, self-motivated and distinctive personality who is able to motivate himself and others.
Curious, hands-on and pragmatic character
Strong know-how in Microsoft technology
Benefits
Equal opportunity employer
Additional assistance for reasonable accommodation