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Customer Engagement Representative, Contract at Neighborhoods.com | JobVerse
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Customer Engagement Representative, Contract
Neighborhoods.com
Remote
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Customer Engagement Representative, Contract
United States
Contract
6 days ago
$16 USD
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About this role
Role Overview
Provide warm, responsive support across email, chat, and phone
Build rapport with customers to understand their needs and guide them through the next step in their journey
Use scripts and tools to create a consistent, top-tier customer experience
Assign leads to the right partner agents or teams
Troubleshoot questions or concerns with clarity and care
Flag issues to the Customer Engagement Operations Team as needed
Jump in on additional tasks to help keep things running smoothly
Requirements
2+ years of customer support experience (email, phone, and/or chat)
Ability to communicate clearly in spoken and written English
Ability to learn and adapt quickly
High School diploma or equivalent
Must be authorized to work as a 1099 contractor in the U.S.
Apply Now
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