As a Manager in the Marketplace business, you will build, develop and support programs that improve customer and seller experiences.
Support seller success, and drive growth by bolstering our seller service offerings.
Create new strategic programs from the ground up, launch, drive impact, and own programs end to end.
Develop strategic programs
Gain a deep understanding of the problem and pain points, identify the right solutions that are executable.
Build the overarching program leveraging the solutions and the plan to bring those to the sellers and customers.
Ensure that the program fits with the overarching Walmart marketplace strategy and organization.
Leading the execution plan
Lead operations and gain cross-functional collaboration at the executive level to ensure proper execution of the program plan.
Ensure improvements in seller or customer NPS, GMV and revenue growth, Operation efficiencies and cost reduction.
Drive organizational change
Be passionate about the seller, be seller obsessed, set the example for your team and drive marketplace education.

3-5 years related experience in Management Consulting, Business Operations, Product Management, Analytics, or related field.
You think critically and analytically, and have proven ability to story-tell with data, translating data insights into concise, strategic recommendations.
Strong critical thinking, verbal, and written communication skills.
You can work seamlessly in a fast-paced environment, managing several priorities and staying organized throughout.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications: Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
Knowledge of accessibility best practices and creating inclusive digital experiences is also valued.

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Manager, Technology Operations

Key skills