People Business Partner

Role Overview

• Partner with senior leadership to develop and implement people strategies aligned with business goals
• Work effectively across organisational silos and multiple agencies, driving alignment and consistency
• Provide expertise in organisational development, workforce planning, and restructuring initiatives
• Lead and support HR systems rollouts and optimisation, with a strong preference for experience with Sage People
• Drive operational excellence across people processes, payroll, and HR administration
• Ensure scalable and efficient systems to support a growing, international workforce
• Act as a trusted advisor to employees and managers across the full employee lifecycle
• Manage and resolve complex employee relations cases, including investigations and risk mitigation
• Coach managers on performance, engagement, and best practice
• Oversee the full employee lifecycle including onboarding, engagement, development, and offboarding
• Partner with Global Head of Talent Acquisition to attract and retain top talent
• Deliver a high-quality, consistent onboarding experience
• Lead performance review cycles, including objective setting and evaluation
• Support succession planning and long-term talent development strategies
• Support compensation and benefits design and administration
• Oversee and contribute to payroll processes, ensuring accuracy and compliance
• Ensure alignment with internal frameworks and external market practices
• Lead and support organisational change and restructuring programmes
• Guide leadership through change with clear communication and practical implementation strategies
• Develop and maintain HR policies and procedures
• Ensure compliance with US employment legislation, including California, Florida, New York City
• Analyse HR data and metrics to inform decision-making and present insights to senior leadership

Requirements

• 5+ years of HR experience, including at least 2 years in a Business Partner role within an agency or fast-paced environment
• Strong experience working across large, multi-site or multi-agency organisations
• Proven expertise in employee relations, organisational development, and HR operations
• Demonstrated experience managing complex ER cases
• Experience with HR systems implementation, ideally Sage People
• Strong working knowledge of US employment law (California, Florida, NYC preferred)
• Experience managing or supporting payroll processes
• Strong stakeholder management with the ability to influence senior leadership
• Commercially minded with a strategic and hands-on approach
• Excellent communication, problem-solving, and conflict resolution skills
• Ability to navigate complexity and work across multiple teams and locations
• High level of discretion and professionalism
• Strong analytical and project management capabilities
• Adaptable and resilient in a fast-paced, evolving environment