Create and maintain pipelines for contracts, billing, cancellations, and renewals (coordinating with Legal and Finance).
Update Monday.com with key client information — e.g., registration details, invoices, and delivery status.
Act as a liaison between clients and internal teams (Legal, Compliance, Finance, and IT), ensuring all parties receive what they need.
Monitor and manage a dedicated email inbox, triaging and forwarding requests to the appropriate owners.
Register and keep the customer database up to date on the Multichannel platform.
Produce regular reports on activity status and outstanding items.
Use AI tools to increase productivity in operational routines.
Identify opportunities for process improvement and automation in day-to-day activities.

Organized individual with strong attention to detail, good written communication, and solid process-management skills.
Ability to build relationships across different teams and handle multiple fronts with agility and responsibility.
Genuine interest in learning the inner workings of a Research operation in the financial market.
Familiarity with, or a real interest in, using Artificial Intelligence in daily work (not just as curiosity, but as an execution tool).
Curious profile that tests new tools and seeks more efficient ways of working.
Currently enrolled in a bachelor’s degree in Business Administration, Engineering, Economics, Law, or related fields.
Comfortable using tools like Excel, Monday.com, and digital platforms in general.
Availability to intern in São Paulo — hybrid model.
Experience with or exposure to AI tools will be considered a relevant advantage.

Competitive internship stipend
Meal allowance
Transportation voucher or mobility allowance
TotalPass for physical and mental wellness
Access to the Suno Black and Status Invest platforms
Birthday day off (yes, it’s your day and you deserve it!)
An environment with substantial learning opportunities, autonomy, and real challenges.

Operations and Process Optimization Intern (AI)

Key skills