Monitor the collections process, ensuring that the portfolios under your responsibility are monitored and managed effectively.
Ensure customer contact information, especially email addresses, is kept up to date to guarantee proper delivery of collection communications.
Work directly on the receivables portfolio, confirming payment forecasts with customers and processing payments by checks and bank transfers.
Respond to tickets from the internal platform, processing requests within the established SLA and maintaining clear, concise communication with involved departments.
Reconcile outstanding items in the portfolios, analyzing daily items to be reconciled and posting the corresponding settlements.
Monitor cash flow related to receivables, ensuring amounts are processed within agreed timelines.
Map and organize past-due items, ensuring information is accurate in the system to facilitate collection efforts and reporting.
Work on resolving past-due issues in partnership with Commercial, Logistics, and Tax departments, promoting the regularization of outstanding balances.
As part of a continuous improvement culture, participate in Lean Thinking projects and activities (EMS / EAI).

Bachelor's degree in Accounting, Business Administration, Economics, or related fields;
Experience in financial routines and accounts receivable management;
Intermediate Excel;
Intermediate Spanish;
Advanced Spanish is a plus.

Junior Accounts Receivable Analyst

Key skills