Sales Account Manager

Role Overview

• Identify industries and market segments representing the best opportunities for PCB and SPC‑related products.
• Utilize available resources to understand industry trends, customer challenges, and business drivers, and identify potential customers requiring PCB & SPC related products and services.
• Build and maintain a strong prospect pipeline, ensuring a sufficient number of qualified leads.
• Identify opportunities within customer organizations and engage the appropriate decision‑makers, with the right level of resource investment.
• Execute sales strategies by clearly articulating product value propositions aligned with customer business needs.
• Maintain a strong focus on profitability, emphasizing value rather than price.
• Effectively manage the sales cycle: pace presentations, address objections, overcome stalls, and close deals in a timely manner.
• Achieve a strong closing ratio while maintaining appropriate profit margins.
• Manage and optimize financial exposure, including evaluations, loaners, and final tool payments.
• Coordinate seamlessly between customers and internal product, CE, GSS, and Service teams to ensure a successful start to customer engagements.
• Actively participate in resolving issues and ensuring smooth program execution.
• Continuously monitor customer satisfaction and proactively maintain long‑term strategic relationships.
• Support delivery of high‑quality service by working closely with customer support organizations.
• Strengthen customer trust through consistent engagement and responsive follow‑up.
• Develop business strategies with minimal required resources, leading cross‑functional teams to achieve business objectives.
• Build and deepen executive‑level customer relationships and connect them to internal senior management.
• Influence customer long‑term technology strategy and act as a trusted business partner.
• Generate and develop new business opportunities in a matrix organization, optimizing overall business results.
• Understand customers’ technology footprint, growth plans, competitive landscape, and strategic direction.
• Drive accurate forecasting and lead customers through the entire business cycle.

Requirements

• 8+ years of experience with PCB or Semiconductor tools
• Proven experience working in a matrix management environment
• Demonstrated track record of exceeding sales targets
• Experience managing complex projects involving internal product divisions, partners, and customers
• Strong ability to manage strategic accounts with complex challenges
• Willingness to travel: ~80% local (Taiwan) and ~20% international (US/HQ)
• Bachelor’s degree or equivalent practical experience
• Minimum 8 years of field sales or marketing experience in PCB_ICS, or the Semiconductor industry

Benefits

• Competitive, family friendly total rewards package
• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities