Manage Accounts Receivable Ledger
Process and allocate Direct Debit, card, and bank transfer payments in BC
Match payments to open invoices
Issue customer refunds across BC and other payment platforms
Allocate refunds to relevant credit notes
Raise manual, contract, and B2C/B2B invoices and credit notes
Reconcile customer accounts and clear unallocated items
Monitor and correct account errors or omissions
Support daily clearing of open sales orders
Highlight potential bad debts
Update VAT status, payment methods, and contract details
Assist with B2B credit control activities
Respond to payment-related queries via email or phone
Manage internal tickets on customer account issues
Collaborate with the Subscriptions/Credit Control team to ensure smooth collections
Support daily bank reconciliations
Assist with month-end management accounts
Provide cover for colleagues during holidays or illness
Undertake other ad-hoc finance duties as needed

Minimum 2 years’ experience in an Accounts Assistant or Finance Administration role
Minimum 2 years’ hands-on experience using Microsoft Business Central
Strong understanding of Accounts Receivable processes including invoicing, credit notes, refunds, and payment allocation
Educated to GCSE level (or equivalent) with passes in Maths and English
Confident user of financial systems, especially Microsoft Business Central
Working towards a professional qualification such as AAT is desirable
High level of computer literacy, with strong Excel and general IT proficiency
Excellent numerical accuracy and attention to detail
Strong written and verbal communication skills
Organised, able to multitask, and comfortable working to tight deadlines
Professional, reliable, and accountable
Works well both independently and as part of a team

172.5 hours holiday per annum (pro rata)
Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
24/7 employee assistance programme with an easily accessible app!
Family and friends’ discounts on services & products
Free on-site parking

Accounts Administrator

Key skills