Review, Call, Analyze and Manage assigned outstanding receivables portfolio by ensuring outstanding/denied claims are resolved;
Follow up effectively for additional information as needed with insurance companies for claims resolution;
Follow up with the insurance company on the outstanding/denied claims and resolve them within the timelines and defined Service Level Agreements (SLA’s)
Requirements
Graduate in any stream; customer service; must be computer literate; have multi-tasking skills, excellent organizational skills, verbal and written communication skills; team player.
2-5 Years for A2 Band
Good organizational skills and the ability to multi-task
Ability to operate basic office equipment, answer multi-line telephones, and have a strong computer background.
Establish and maintain effective working relationships with patients, insurance companies, and staff.
Good written and oral communications.
Knowledge and skills in working with computerized billing systems including practice management software and EMR.
Must adhere to all HIPAA guidelines and regulations.
Knowledge of medical insurance and authorization processes.
Some medical terminology and experience working in a healthcare or insurance environment.
Benefits
Maintain proper observation and adherence to company policies and procedures
Must understand and adhere with telecommuter policy