Account Manager II

Role Overview

• Manage strategic accounts while driving new business through proactive prospecting.
• Focus on understanding client needs, identifying growth opportunities, and delivering solutions aligned with Sinch’s products.
• Build trust, identify opportunities for expansion, and ensure sustained client satisfaction.
• Identify, organize, and track sales opportunities within the pipeline to prioritize efforts.
• Effectively communicate the value and benefits of the solution to clients.
• Engage in negotiations to achieve mutually beneficial agreements.
• Maintain in-depth understanding of the market, including key players and emerging trends.

Requirements

• A bachelor's degree;
• Work experience in the area;
• Excellent communication and relationship-building skills.
• Strong analytical skills with the ability to develop strategic account plans.
• Proficiency in CRM software and account management tools.
• Intermediate English.

Benefits

• We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde.
• With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.
• Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.
• We partner with Wellhub to help Sinchers access gyms and wellness options.
• Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.
• We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.
• Our Sinchers can take a day off on their birthday to celebrate with their loved ones.