Senior CarBravo Consultant

Role Overview

• Develop CarBravo Process Acumen and Knowledge
• Enhance Dealer engagement and satisfaction through proactive outreach and support
• Responding in a timely manner to Dealer inquiries
• Improving Program adoption and compliance by addressing Dealer concerns promptly
• Streamlining communication between Program management and Dealers
• Maintaining a high level of satisfaction with Dealers through consistent, reliable, and professional support
• Help maximize Dealer Pre-Owned operations
• Reputation Management advising Dealers on recommended actions
• Call Tracking and Analytics advising Dealers on tracking analytics
• Optimize Inventory advising Dealers on vehicle quality and quantity
• Website Analytics analyzing performance and user behavior

Requirements

• 3-7 Yrs experience in related role or industry
• Degree in Business, Marketing or Equivalent Experience
• Strong communications and negotiation skills
• Ability to build and maintain relationships
• Ability to interpret and explain data and solve complex problems
• Experience with U.S. based clients is preferred
• Affinity with technology and/or familiarity with analytics tools and techniques
• Willingness to work hybrid on night shift to support East coast time zones

Benefits

• Hybrid work arrangement
• Opportunities for professional development
• Inclusive workplace culture