Director of Product Management, EIAM – Agentic AI Identity

Role Overview

• Own product strategy and roadmap for core EIAM capabilities: User and Role Management, Authentication, Authorization, Privileged Access Management (PAM), and Identity and Access Reporting
• Define and prioritize enhancements that leverage Agentic AI to automate identity workflows, accelerate onboarding/offboarding, and improve real-time risk assessment
• Collaborate with engineering and architecture teams to translate AI capabilities into scalable EIAM solutions
• Ensure compliance with regulatory requirements (FRB, Part 30, OSFI) throughout AI-enhanced features
• Lead RBC-wide AI controls product management, establishing governance frameworks for responsible AI deployment
• Define policy information point (PIP) requirements to enable real-time identity risk scoring and Just-In-Time (JIT) access decisions
• Develop AI control taxonomies, audit trails, and explainability mechanisms to support risk and compliance teams
• Partner with enterprise AI governance and risk teams to align EIAM AI enhancements with corporate AI policies
• Define vision for autonomous identity governance using AI agents (e.g., intelligent access provisioning, anomaly detection, policy enforcement)
• Establish metrics and KPIs for AI-enhanced EIAM capabilities (e.g., onboarding time reduction, risk score accuracy, access review automation)
• Identify and evaluate emerging AI/ML technologies applicable to identity and access management
• Drive business case development for AI-enabled capabilities; quantify risk reduction and operational efficiency gains
• Lead product management working groups with Engineering, Architecture, Security, Compliance, and Business Stakeholders
• Communicate product vision and progress to executive sponsors and business leaders
• Manage external partnerships (vendors, consultants) for AI capabilities and best practice integration
• Mentor product management team members on AI-augmented identity strategy

Requirements

• 10+ years in product management, with minimum 5 years in Identity and Access Management (IAM/EIAM)
• 5+ years of experience with AI/ML product strategy, GenAI, or Agentic AI concepts
• Deep expertise in core EIAM domains: user provisioning, authentication/authorization, PAM, and identity analytics
• Strong understanding of banking/financial services regulatory landscape (FRB, Part 30, OSFI, Basel, GLBA)
• Demonstrated ability to lead cross-functional teams in complex, matrix environments
• Proficiency in translating technical AI concepts into business value propositions and product requirements
• Experience with agile/scrum product delivery and automation frameworks

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation
• Commissions and stock where applicable
• Flexible work/life balance options
• Opportunities to do challenging work
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team