Home
Jobs
Saved
Resumes
Site Reliability Operations Analyst II at Centene Corporation | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Site Reliability Operations Analyst II
Centene Corporation
Remote
Website
LinkedIn
Site Reliability Operations Analyst II
Kansas, United States of America
Full Time
18 hours ago
$63,600 - $114,600 USD
No Visa Sponsorship
Apply Now
Key skills
AWS
Azure
Cloud
ITSM
Linux
MongoDB
MySQL
Oracle
ServiceNow
Unix
R
Analytics
BI
Power BI
Atlassian
About this role
Role Overview
Collaborate with cross-functional teams to proactively monitor, maintain, and enhance production systems
Provide timely and accurate user support/troubleshooting as well as management of escalations within enterprise SLA’s
Researches and analyzes enrollment/provider data and Utilization Management/Case Management business processes
Perform On Call post deployment application validations
Act as a key player in application incident management
Monitor and manage technology business cycle processing within the application environment
Establish, document, and refine incident management processes
Participate in post-incident reviews
Works directly with stakeholders and business partners to align on initiatives
Develop, improve and review runbooks and documentation
Requirements
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science)
2 – 4 years of related experience
2+ years Strong problem-solving skills
2+ years Ability to analyze system performance data and recommend solutions for optimization
2+ years Excellent written and verbal communications skills
2+ years Ability to work cross-functionally
Knowledge of Application support or testing experience
Knowledge of Business and process analysis, or healthcare industry experience
Experience with Data analytics and BI tools, such as Power BI, R, etc.
Experience with Operating Systems, such as Linux, Unix, and Windows
Experience with Cloud platforms, such as AWS or Azure
Experience with Database Management Systems (Mongo DB, MySQL, Oracle DBMS)
Experience with IT Service Management tools, such as ServiceNow, Atlassian, BMC
Experience with Microsoft Excel
Tech Stack
AWS
Azure
Cloud
ITSM
Linux
MongoDB
MySQL
Oracle
ServiceNow
Unix
Benefits
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
Apply Now
Home
Jobs
Saved
Resumes