Support merchants by assisting in the execution of rail contracts including rail application, rail billing, contract administration, contract pricing, and customer service
Coordinate closely with accounting teams to ensure timely contract application and settlement of trains
Work closely with merchants, regional teams, and counterparties rail application and billing
Assist to resolve any customer or internal issues that arise
Execute futures pricings and exchanges, washes, underfill/overfills, etc.
Assist merchants in tracking open contract balances and reconcile trades with broker confirmations and open contract reports
Serve as key contact for customer questions regarding contract maintenance
Independently solve moderately complex issues with minimal supervision
Requirements
Bachelor’s degree in a related field or minimum of two years of related work experience
Strong communication skills and proven ability to communicate with multiple levels within an organization
Strong analytical and problem-solving skills
Ability to handle fast-paced work environment
Detail orientation and ability to multi-task
Ability to work independently and prioritize
Excellent follow-up skills
Demonstration of high-level products and process knowledge
Strong computer skills; intermediate level or above in Microsoft Excel, Word, Outlook and PowerPoint.
Benefits
medical and/or other benefits dependent on the position offered and hours worked