Key skills
Communication
About this role
Role Overview
- Support merchants by assisting in the execution of rail contracts including rail application, rail billing, contract administration, contract pricing, and customer service
- Coordinate closely with accounting teams to ensure timely contract application and settlement of trains
- Work closely with merchants, regional teams, and counterparties rail application and billing
- Assist to resolve any customer or internal issues that arise
- Execute futures pricings and exchanges, washes, underfill/overfills, etc.
- Assist merchants in tracking open contract balances and reconcile trades with broker confirmations and open contract reports
- Serve as key contact for customer questions regarding contract maintenance
- Independently solve moderately complex issues with minimal supervision
Requirements
- Bachelor’s degree in a related field or minimum of two years of related work experience
- Strong communication skills and proven ability to communicate with multiple levels within an organization
- Strong analytical and problem-solving skills
- Ability to handle fast-paced work environment
- Detail orientation and ability to multi-task
- Ability to work independently and prioritize
- Excellent follow-up skills
- Demonstration of high-level products and process knowledge
- Strong computer skills; intermediate level or above in Microsoft Excel, Word, Outlook and PowerPoint.
Benefits
- medical and/or other benefits dependent on the position offered and hours worked