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Internship, Operations Support – Policy Management at Minor Hotels Europe and Americas | JobVerse
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Internship, Operations Support – Policy Management
Minor Hotels Europe and Americas
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Internship, Operations Support – Policy Management
Kuala Lumpur, Kuala Lumpur, Malaysia
Internship
2 days ago
No Sponsorship
Apply Now
Key skills
AI
Communication
About this role
Role Overview
Registering new cases daily and uploading documents into FileNet
Converting image files into PDF when needed before uploading
Updating ePayment cases per day and printing cover sheets for Operations Support
Printing and scanning application forms (Surrender & Withdrawal)
Processing documents from HSBC, including weekly ePayments and surrender cases
Assisting in clearing backlog cases for ePayments and surrender documents
Handling replacement payment vouchers and coordinating with Finance or banks for status updates
Supporting updates for Withdrawal TL / IL, where applicable
Replying to simple enquiries from Customer Service with the correct justification
Requirements
Detail‑oriented and comfortable with routine processing tasks
Basic proficiency in Microsoft Word, Excel, and PDF editing tools
Willingness to learn insurance operations and follow structured processes
Clear and professional communication skills for email responses
Familiarity with AI tools like ChatGPT or Copilot is an added advantage
Benefits
Caring for our employees, their ambitions, dreams and challenges
Unique employer that advocates for equal opportunities for all
An inclusive workplace where people and performance both matter
Apply Now
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