People Operations Generalist

Role Overview

• Partner with hiring managers to coordinate and support recruitment efforts across departments.
• Maintain accurate job postings and candidate pipelines within the applicant tracking system (Pinpoint).
• Conduct initial phone screenings and support candidate evaluation processes.
• Support hiring teams with recruitment best practices, including interviewing techniques and bias awareness, in collaboration with the People Operations Manager.
• Review and help improve recruitment workflows to enhance efficiency and consistency.
• Support employer branding efforts through candidate experience and recruitment touchpoints.
• Coordinate and execute onboarding processes for new hires, ensuring completion of background checks, Form I-9, and required documentation.
• Manage first-day logistics including IT setup, workspace preparation, and equipment coordination.
• Deliver onboarding training and provide support to new employees throughout their onboarding experience.
• Facilitate offboarding processes including exit interviews, benefits transitions, and system access deactivation.
• Identify opportunities to improve onboarding and offboarding experiences.
• Maintain accurate and up-to-date employee records in HRIS and related systems.
• Support benefits administration, including enrollment tracking, auditing monthly invoices, maintaining employee data, and responding to employee inquiries.
• Assist in the development and maintenance of the studio handbook, policies, and procedures.
• Provide general administrative support, including scheduling meetings, processing mail, and handling sensitive or confidential documentation.
• Maintain and update People Operations resources and documentation within Microsoft SharePoint.
• Ensure compliance with applicable employment laws, internal policies, and audit requirements.
• Serve as a resource for employees and managers navigating workplace questions and concerns while maintaining trust and confidentiality.
• Assist in planning and executing employee engagement initiatives, including events, recognition programs, and studio-wide activities.
• Support Diversity, Equity & Inclusion (DE&I) initiatives through event coordination, communications, and resource distribution.
• Help foster an inclusive, supportive, and welcoming environment across all studio locations.
• Coordinate employee wellness programs, including scheduling events, supporting campaigns, and helping identify opportunities to enhance employee well-being and mental health resources.
• Support the development and coordination of Employee Resource Groups (ERGs) across the organization.
• Partner with the People Operations team to help establish foundational structure, resources, and processes for ERGs.
• Assist in coordinating ERG meetings, events, and communications to promote participation and engagement.
• Provide administrative and logistical support to ERG leaders, helping ensure consistency and alignment with company values.
• Help track participation and gather feedback to support the continued growth and effectiveness of ERGs.
• Assist in coordinating community outreach efforts, including studio tours, career events, and partnerships with local schools, colleges, and organizations.
• Support participation in local and regional events to promote employer brand and community presence.
• Help maintain relationships with educational institutions and community partners.
• Coordinate logistics for volunteer opportunities and community initiatives.
• Support internal communication and promotion of community programs to encourage employee participation.

Requirements

• 3+ years of progressive HR or People Operations experience.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite and HR Information Systems/Applicant Tracking Systems.
• Ability to manage multiple tasks and prioritize effectively.
• Nice to haves: Experience with Pinpoint, Oracle ATS, and/or ADP.
• SHRM
• CP or HRCI certification.
• Experience supporting multi-location or distributed teams.

Tech Stack

• Oracle

Benefits

• Medical, Dental, and Vision Insurance
• 401K with employer match
• Employer Paid Life Insurance Policy
• Generous Paid Time Off
• 19 Paid Company Holidays in 2026
• Paid Parental Leave
• Employee Assistance Program
• Fitness Club Discounts
• Sports Team Sponsorship
• Annual Company Events
• Project Wrap Parties