Focus on the strategy, execution, and continuous improvement of our in-field and warehouse operation.
Support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long-term improvement projects.
Define and shape the operations strategy, including logistics partner management, workforce planning, service design execution, and developing performance metrics and dashboards for in-field operations.
Drive high-quality data management and data-driven decision-making to improve operational excellence and performance across KPIs.
Own budgeting, forecasting, and performance tracking to ensure efficient resource allocation and long-term operational success.
Manage cross-functional operations projects to ensure successful implementation and sustainable impact across local teams.
Contribute to city launches by coordinating cross-functional planning and execution with local and central stakeholders.
Act as the point of contact for 3PLs, managing relationships from sourcing to contract negotiation, and collaborating with Fleet Managers on performance monitoring and follow-up.
Support Fleet and Site Managers on execution, acting as the bridge between central and local teams to continuously drive compliance and improvement across processes.
Proactively identify and implement improvement opportunities to maximise efficiency, revenue, and overall success of our operations in the region.

Bachelor’s degree in business, economics, engineering, or a related field.
3
5+ years of experience in operations or strategy, ideally from consulting or a fast-paced environment.
Strong analytical capability with proficiency in data management, in-depth data analysis, and delivering actionable insights.
Basic SQL skills
Experience managing complex cross-functional projects and aligning local and central teams.
Proven ability to translate data into strategic decisions, identify performance drivers, and implement improvements collaboratively.

Operations Strategy Manager – UK&I

Key skills