Sales Enablement Manager

Role Overview

• Onboarding: Help new hires get to productivity faster—and with confidence. You’ll support and evolve onboarding programs tailored to different segments, ensuring consistency in how reps ramp and deliver value early.
• Skill Development & Manager-Led Coaching: Turn training into execution. You’ll reinforce our sales methodology and support manager-led coaching programs that build real skill—not just knowledge. You’ll also partner with front-line managers & our sales coach to drive adoption and consistency in the field.
• Competitive Enablement: Partner with Product Marketing to equip the field to win in competitive moments. You’ll support the development of battle cards and competitive resources, while helping maintain a consistent rhythm of updates and feedback loops from the field.
• Outreach Excellence: Bring our product story to life. In partnership with Product Marketing and senior enablement leaders, you’ll help translate product innovation into clear, compelling messaging that reps can confidently take to market – while ensuring reps are adopting and use Outreach to gain credibility.
• Tool Training & Adoption: Maximize the impact of our GTM tech stack. You’ll drive adoption and effective usage of key tools (e.g., LMS, call intelligence, sales engagement, content platforms) to ensure reps are working efficiently and effectively.
• Sales Motion Excellence: Reinforce how we execute across the sales cycle. You’ll support the rollout and reinforcement of our sales process, pipeline management, and forecasting approach—ensuring reps have the tools and clarity to navigate deals effectively.
• Internal Communications: Reduce noise. Increase clarity. You’ll help ensure reps can easily find and apply the information they need—through well-structured content & playbooks, clear communication, and thoughtful content management.
• Continuous Improvement: Turn insights into action. You’ll analyze enablement engagement and performance data to identify gaps, inform improvements, and recognize what great looks like—partnering with GTM leadership to continuously raise the bar.

Requirements

• Bachelor’s degree in psychology, marketing, business, education or equivalent experience
• 2-4 years developing learning programs for sales/revenue teams. This role is ideal for someone looking to grow into a senior enablement position over time, with increasing ownership and strategic influence.
• 2+ years of experience working in a SaaS organization
• Strong ability to translate concepts into clear, actionable learning experiences
• Comfortable working in fast-paced, evolving environments
• Data-informed mindset—you use insights to guide decisions and improve outcomes
• Familiarity with change management approaches (e.g. the ADKAR model)
• Ability to analyze outcomes and utilize data insights to drive decision-making
• Exceptional communication skills and successful history of cross-functional collaboration
• Prior experience with different CMS / LMS platforms and Conversational Intelligence tools

Benefits

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military