Analysis and release of Sales Orders in SAP, with follow-up through invoicing
Sending order status updates to customers (invoiced, pending)
Analysis and management of the returns process
Handling new customer registration, monitoring the process until completion
Supporting the Sales team and interfacing with internal departments and customers for various requests, primarily via Email and Teams
Preparation and analysis of reports and KPIs related to the sales process

Bachelor's degree in Business Administration or a related field
Availability to work on a fixed-term project for 12 months
Experience in the pharmaceutical industry in customer-facing roles (Sales Administration, Customer Service, Customer Support, Back Office)
Knowledge of SAP
Proficiency with Microsoft Office and intermediate Excel skills
Experience working with sales KPIs
Strong numerical skills and ability to perform calculations

Medical and dental assistance
Medications from Aché and Biosintética provided at no cost for employees and their immediate dependents
Preventive exams with no copayment
On-site consultations and specimen collection*
Wellhub (formerly Gympass)
"Estar Bem Aché" is our integrated health program, designed to support employees' mental, physical, social, financial, occupational and intellectual well-being, as well as that of their legal dependents
Support programs for pregnant and postpartum employees and their spouses
Partnerships and agreements offering scholarships and educational discounts at various institutions
Profit Sharing Program (PPR)
Private pension plan with 1:1 employer matching
On-site cafeteria and meal allowance
Transportation voucher, parking or company shuttle*
Childcare assistance or an on-site daycare exclusive to the Guarulhos facility
Early-release Fridays (Short Friday) exclusive to the Guarulhos site for administrative positions
Christmas gift

Junior Sales Analyst

Key skills