Manage day-to-day communication with existing partners to ensure satisfaction, answer questions, and flag opportunities or issues to senior staff
Maintain CRM records, prepare partner summaries, and track performance metrics across the publisher portfolio
Facilitate the onboarding process for new publisher partners, including coordination of technical integration, resource sharing, and internal hand-offs
Assist with outbound communications and initial engagement with potential media partners. Help coordinate meetings, demos, and follow-ups alongside senior team members
Support the identification and evaluation of new publisher partnership opportunities through market research, list-building, and competitive analysis
Work with internal stakeholders (e.g., Product, Data, Marketing) to help ensure smooth partner experiences and support broader go-to-market initiatives
Stay informed about trends in media, publishing, content creation, new distribution channels/platforms, and ad tech. Bring new ideas to the team and participate in ongoing training and development opportunities

7+ years of experience in business development, account management, and/or partnerships
Well-versed in current and emerging content distribution channels
Strong communication and organizational skills
Comfortable with outreach, relationship-building, and internal coordination
Experience with CRM systems (Hubspot; Salesforce)

Flexible PTO
100% Employer-Paid Benefits
Medical, dental, vision, and life insurance with premiums fully paid by the company
Award-Winning Culture
Employee resource groups, social activities, team travel, and boundless innovation
Equity & Ownership
Stock options + 401(k) along with support to plan your financial future
Professional Growth
Parental Leave
Charitable Donations
Employee Assistance Programs
Distributed teams with remote work opportunities in 20 states + our Pittsburgh headquarters

Director, Strategic Content – Publisher Accounts

Key skills