Serve as support contact to regional director for Northern Europe portfolio
Build and maintain strong relationships with hotel partners to ensure long-term success
Provide proactive support to maximize partner satisfaction and retention
Proactively sell PH&R services, programmes, and tools to hotel partners
Conduct regular check-ins to understand hotel needs and opportunities
Provide personalized, white-glove service that ensures every partner feels valued

Previous experience in account management, client services, or hotel operations
Knowledge of CRS/PMS and Channel Managers
Strong written and verbal communication skills
Ability to work independently and manage multiple priorities across a regional territory
Willingness to travel periodically within the region
Fluent in English; additional fluency in French or Nordic languages is a strong advantage

Account Executive

Key skills