Technical Customer Support Specialist – Night Shift
Vilnius, Vilnius, Lithuania
Full Time
1 day ago
$1,500 - $1,900 EUR
No Sponsorship
Key skills
Customer Success
About this role
Role Overview
- Give joy to our customers by solving their queries via live chat and email;
- Ensure excellent customer experience;
- Answer customers’ queries & provide reliable information;
- Interpret and finetune the customer success process & performance;
- Work alongside techies to understand IT business logic;
- Build and develop customer relationships that will turn clients into advocates.
Requirements
- Fluent in English and Lithuanian;
- Ability to work full-time during the night shift (1:00 AM
- 9:00 AM) in a hybrid working model;
- Energy to move mountains together with your team;
- Empathy and understanding;
- Real opportunity to grow;
- Helpful & humble personality.
Benefits
- Learning resources
- Well-being resources
- Celebration support