About this role

Lead and support a direct team of drivers, coaching performance and managing conduct to meet operational, safety and KPI requirements
Oversee day-to-day transport operations, responding to issues and unplanned events to minimize impact on service
Ensure full compliance with Health & Safety, O-Licence and GXO processes, including defect reporting, checks and investigations
Plan and manage resources effectively, maintaining accurate rotas and supporting maintenance, compliance and audit activity
Act as a role model for customer service, safety and GXO values, escalating risks and issues where appropriate

Proven experience managing drivers or operational teams within a fast-paced transport or logistics environment
Strong knowledge of transport compliance, Health & Safety and O-Licence requirements
Confidence in handling ER matters, performance management and coaching with professionalism and integrity
Excellent communication skills to influence, engage and support teams at all levels
A proactive, adaptable mindset with strong IT skills (Excel, Word, Outlook) and commitment to continuous improvement

Transport First Line Manager

Key skills