Senior Manager, Content Marketing

Role Overview

• Develop and execute global social media Platform Strategy.
• Define, measure and execute evolving social media governance and content strategy for global platforms (e.g., Sprinklr), including how we use each to fully leverage our digital communications channels.
• Lead cross-functional social media steering committee.
• Lead creation and governance of social media policy and guidelines.
• Responsible for global social media playbook (creation, rollout and governance).
• Lead social media content strategy in partnership with regional communication teams.
• Build and execute coordinated targeted campaigns to engage both internal and external online communities.
• Capture digital feedback (quantitative and qualitative).
• Develop analytics reports to advise and inform future content creation and messaging.
• Apply social media tools and applications to increase user engagement within the internal social network.
• Maintain relationships with social media leads across the North America, Europe, Caribbean and Latin America, and Asia Pacific + Japan regions to ensure alignment.
• Oversee licenses and training key stakeholders on social media platforms and best practices, helping them understand how to leverage the platforms to reach target audiences and strengthen the TD SYNNEX brand.
• Support content planning and coordination across owned media channels by partnering with stakeholders who contribute to corporate editorial content (e.g., newsroom stories and newsletters) and ensuring amplification through appropriate social media channels.
• Provide project oversight for the company’s annual thought leadership report and related flagship content initiatives, translating insights into multi-format storytelling.
• Support major brand storytelling initiatives through project coordination, including maintaining calendars, coordinating inputs, and ensuring content assets are prepared for publication and amplification across channels.
• Oversee licenses and training key stakeholders on social media platforms and best practices, helping them understand how to leverage the platforms to reach target audiences and strengthen the TD SYNNEX brand.

Requirements

• 8 to 10 Years of relevant work experience

• 5 to 8 Years of experience directly managing / supervising employees

• General experience with digital platforms such as Sprinklr, Brand24, Adobe Creative Suite, SharePoint design, including UX/web design, site improvement and analytics, online promotion and email marketing.
• Proficient with Microsoft Office Suite.
• Able to create and conduct formal presentations.
• Possesses strong multi-cultural interpersonal skills.
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information.
• Ability to transport 20 Lbs.
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to use relevant computer system applications at an advanced level.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.