Bilingual Senior Business Analyst, Web Portal

Role Overview

• Partner with clients and internal teams to understand business needs
• Translate requirements into detailed technical specifications
• Support the design, development, and delivery of web portal solutions
• Ensure solutions are user-friendly, accessible, and aligned with client expectations
• Contribute to the successful migration and implementation of client portals
• Lead requirements gathering through workshops and client interactions
• Break down complex needs into clear, structured documentation
• Collaborate on solution design and estimation discussions
• Support development teams by clarifying requirements
• Coordinate and participate in user acceptance testing (UAT)
• Ensure accessibility standards (WCAG) are applied
• Contribute to release documentation and communication
• Manage priorities across multiple projects with tight timelines

Requirements

• 5+ years Business Analysis experience
• 5+ years web portal/digital platform experience
• Experience gathering and documenting requirements
• Agile methodology experience
• Experience working with developers and QA teams
• Client-facing experience
• Bachelor’s degree or equivalent experience
• Bilingual (French and English)

Benefits

• Collaborative and team-oriented
• Project-based work with deadlines
• Opportunity to grow and work on multiple initiatives
• Flexible and supportive culture