To generate revenue and promote the bank's diverse product and service offerings to various customer segments.
Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations.
Relationship management of potential and existing customer relations through the execution of high-quality customer support.
Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered.
Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings.
Collection and analysis of customer feedback on various products, services, and overall experience.
Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance.
Requirements
Proven experience in B2B card solution sales or relationship management, within financial services (bank or fintech).
Ability to articulate both functional and technical aspects of cards platforms; strong technical depth aligned to solution / technical architecture.
Relevant higher education degree or equivalent experience
Excellent Spanish, as well as English language skills; other languages considered a plus.
Proven track record in new customer acquisition and business development
Strong negotiation, communication, presentation, and data driven decision making skills.
Structured, goal oriented, and proactive working style
Knowledge of the payments industry (especially issuing, but also wider working capital and complex cash management solutions) is highly desirable.
Proficiency with CRM systems and digital sales methodologies.