Role Overview
- Update our case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
- Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
- Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
- Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
- Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
- Diarising and updating CRU
- Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:
- Complete initial steps in recovery of our Client’s outlay and collate the outcome
- Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
- Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
Working Hours35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Parklands, Bolton office. We operate an agile working policy with attendance at the office at least 1 day a week.
Requirements
- Experience of working in a legal environment is desirable
- Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
- Dealing with calls and enquiries from customers, suppliers and/or the public
- Gathering and recording information
- Proficient in MS Office (notably Excel, Word and Outlook)
- Proficient in the use of alpha numerical filing systems
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation