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Field Support Representative at IDEXX | JobVerse
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Field Support Representative
IDEXX
Remote
Website
LinkedIn
Field Support Representative
South Korea
Full Time
6 hours ago
Visa Sponsor
Apply Now
Key skills
Communication
Sales
About this role
Role Overview
Install In-house Devices (IHD) at customer locations
Adjust devices as needed
Assemble components, test operations, and perform quality control
Diagnose and resolve technical issues
Provide customer training in IHD products and services
Collaborate with sales and veterinary teams
Organize customer visits and training sessions
Requirements
Bachelor’s degree or equivalent combination of education and experience required
Min 3 years’ related experience required
Veterinary/medical or lab experience preferred
Experience or training in customer service is desired
Excellent interpersonal skills
Ability to train customers on use of technical equipment
Self-starter who takes initiative
Technical skills to troubleshoot and resolve problems
Ability to work collaboratively to solve problems
English and Korean communication skills, both written and verbal
Benefits
Competitive compensation
Incentives
Benefits
Positive and respectful work culture
Apply Now
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