Key skills
Account Management
About this role
Role Overview
- Coordinate daily trip operations including: Ground handling, permits, slots, flight following, hotel and transportation arrangements
- Serve as the primary point of contact and Account Executive for assigned Trip Support accounts
- Build, strengthen, and maintain customer relationships
- Ensure quality assurance for all assigned trips
Requirements
- Bachelor’s degree highly preferred (or equivalent aviation experience)
- 5–10 years of experience in the aviation industry preferred
- Proven customer service and account management success
- Strong understanding of aviation operational processes, systems, and trip support service
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development