Manager, Enterprise Resource Planning Applications

Role Overview

• Effectively Serve as the business-facing leader for ERP, systems, building trusted relationships with Finance and HR business functions.
• Drive a proactive partnership model with business stakeholders, identifying opportunities to better leverage existing ERP capabilities and translating business objectives into configurations, workflows, and process improvements.
• Develop and maintain an ERP strategy and roadmap for each enterprise application, aligning business objectives with platform capabilities.
• Provide functional expertise across Oracle Cloud modules (Financials, HCM, Analytics, Planning, Budgeting), and other enterprise platforms. This requires understanding the business processes these modules support, not just the technical configuration.
• Work within a complex financial data ecosystem that includes mainframe systems, data warehouse layers, multiple integration pathways, and several reporting outputs. Sound platform decisions require understanding how data flows across these layers.
• Establish governance for ERP, including security compliance, cost visibility, contract alignment, license tracking, and vendor renewal forecasting.
• Manage vendor relationships for the owned application portfolio, including contract negotiations, service level management, and roadmap alignment.
• Lead and develop a team of professionals responsible for enterprise application support, configuration, and business partnership.
• Manage and coordinate IT audits (external and internal), ensuring compliance with regulatory requirements including the Model Audit Rule (MAR). Maintain audit-ready documentation for all owned enterprise platforms.
• Evaluate platform consolidation opportunities and drive continuous improvement across the application portfolio.
• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
• Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
• Other duties as assigned.

Requirements

• Relevant degree or equivalent combination of education and experience.
• 10+ years of experience with enterprise business applications (ERP, HRIS), including 3 or more years in a leadership or management role is required
• Full life cycle experience in implementing ERP financials and Human Capital Management systems is required
• Experience in ongoing management & hands-on maintenance of ERP systems in SAAS environment is required
• Demonstrated experience operating as a business partner, working directly with functional leaders to translate objectives into platform outcomes is required
• Deep functional expertise in at least one of: Oracle Cloud Financials and HCM, or comparable enterprise platform, is required
• Strong understanding of financial business processes (general ledger, accounts payable, intercompany accounting, budgeting, financial reporting) is required
• Experience with vendor management and contract negotiations is required
• Experience in a regulated industry (financial services, insurance, healthcare, or similar) is required
• Experience with ERP systems like Oracle, PeopleSoft or Workday application administration and business process automation
• Experience with marketing automation platforms (Salesforce, Marketo, HubSpot, or similar)
• Familiarity with MAR (Model Audit Rule) or comparable regulatory audit requirements
• Oracle Cloud certifications preferred (Financials, HCM, or Planning)
• Salesforce Administrator or Consultant certification preferred
• ITIL Foundation or PMP preferred but not required
• Interpersonal Skills & Empathy: Builds relationships internally and externally and gets results through influence rather than authority. Demonstrates authentic empathy, celebrates the joy and shows care for the challenges felt by others.
• Business Fluency: Brings native understanding of financial and HR business processes, not just technical platform knowledge.
• Platform Expertise: Experience designing and supporting enterprise cloud applications such as Oracle Cloud, Salesforce, and similar platforms.
• Vendor Management: Experience handling third-party providers including vendors, consultants, and managed service partners.
• Problem Solving: Ability to analyze, diagnose, and resolve complex unstructured problems quickly, efficiently, and collaboratively.
• Team Building: Establishes positive connections with others, fosters collaboration, and delivers results through people.
• Job Specific: Comfortable operating in startup mode within an established organization. Delivers value incrementally while building toward a mature platform.
• Interpersonal Skills & Empathy: Builds relationships and gets results through influence rather than authority.
• Independent: Is highly self-motivated and self-directed. The ability to work with limited direction and communicate relevant information to the appropriate levels during times of uncertainty.
• MS Office: Skilled proficiency in Excel, Word, Outlook
• Precision: Is detail oriented and has a strong desire for accuracy and thoroughness
• Communicator: The ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non-technical professional languages

Tech Stack

• Cloud
• ERP
• Oracle
• PMP

Benefits

• covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long
• and short-term disability benefit coverages.
• eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
• Vacation accrues at a minimum rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.
• Granted four (4) floating holidays immediately upon hire.
• Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.
• Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.
• Paid time off for bereavement, jury duty, and employee volunteering in the community.
• Flexible Spending Accounts.
• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service.
• Employee Assistance Program.
• Well-being program.
• Discretionary taxable gifts and gift cards.
• And other Perks & Benefits, including discounts on computer software and hardware, cell phone plans, and rental cars.
• Other compensation, depending on role, contributions, and performance, may include: Discretionary bonuses.
• Tiered sales commissions and/or incentives (from 5-25% of employee’s monthly sales).
• Employee referral bonuses.
• Shift differential pay.