About this role
Role Overview
- Manage and moderate the brand's communities and social profiles (comments, direct messages, and interactions)
- Identify opportunities for real-time engagement (trends, conversations, and hot topics)
- Collaborate with creative and planning teams to develop and adapt content
- Monitor brand mentions and act on crisis management when necessary
- Support actions with creators/influencers in interactions and social activations
- Ensure consistency in the brand's tone of voice and guidelines
Requirements
- Degree in Marketing, Advertising, or a related field
- Previous experience as a Community Manager with a focus on working with advertising or communications agencies
- Agility to operate in real time and handle multiple demands
- Analytical ability to turn interactions into insights
- Familiarity with monitoring tools (e.g., Sprinklr, Hootsuite, Buzzmonitor, etc.)
- Must have an active CNPJ (Brazilian company registration/tax ID) and be available to start immediately on a freelance project for up to 6 months
Benefits
- Potential for permanent CLT employment based on performance
- We value your identity, so you are free to dress as you wish! #NoDressCode