Key skills
CommunicationSales
About this role
Role Overview
- Own the set up of all products on to the platform, aligning with the range plan and business needs
- Manage the merchandising of gifts across the Moonpig USA website and app, working closely with Content teams to optimise visibility, discoverability and conversion
- Take ownership of stock management and forecasting, monitoring performance to maintain availability, minimise risk and support commercial targets
- Liaise with third-party warehouse partners to manage stock levels, resolve issues and support smooth fulfilment
- Build and manage supplier relationships, developing these brands on our platform
- Support the identification and onboarding of new brands and suppliers that strengthen the USA range and unlock new growth opportunities
- Use customer insights, trading data and market trends to shape your range, pricing and promos
- Work with Content, Marketing, Sales and Operations teams to drive growth
Requirements
- Highly organised with strong attention to detail and the ability to manage multiple priorities
- Comfortable adapting in a fast-paced, changing environment
- Strong customer focus with an understanding of what drives a great customer experience
- Good commercial awareness with an interest in buying, merchandising, or stock management
- Proactive mindset with a can-do approach to problem-solving
- Confidence using data and insights to support decisions
- Strong communication skills with the ability to build relationships across teams and with external partners
- Background in buying, supply chain, or retail is beneficial but not essential
- Exposure to international markets (e.g. USA, Ireland, Australia) is a plus
Benefits
- Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
- Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
- Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
- Career Growth: Learning allowances, coaching & development programs.