Learning and Development Administrator

Role Overview

• Assist the Service Delivery Team with administrating training and development courses.
• Assist the talent team with general administration relating to programme delivery.
• Ensure the learning platform stays updated with accurate training record information.
• Set up training interventions on Cornerstone LMS.
• Mark delegate attendance records using sign in sheets.
• Assist with managing the L&D inbox and actioning queries.
• Create certificates for internal training courses as required.
• Collect and manage the delivery of competency cards/certificates and distribution across the business.
• Support the Service Delivery Team with document creation relating to FAQs and guidance sheets.
• General invoicing administration support.
• Create joining instructions for internal and external courses as required.
• Manage room bookings for training course delivery.
• General administration support for Costain development programmes.
• Manage applications for membership bonus administration.

Requirements

• GSCE or equivalent in Maths and English
• Intermediate to Advanced skills in MS Outlook, Word and Excel
• Good attention to detail
• Clear and concise communications skills, adapting to different stakeholders.
• Flexible and collaborative style, able to work effectively in a hybrid team environment with minimal supervision.
• Ability to work in a fast-paced environment.
• Ability to work on multiple tasks concurrently.
• Initiative to prioritise daily tasks and inbound requests.
• Desirable: L&D experience gained within a technical/engineering/construction sector.
• Experienced in the administration, reporting and functionality of different learning management systems.
• Cornerstone LMS experience.

Benefits

• Flexibility to work a 4-day week